Privacy Policy

Fecha de actualización: 01.01.2026

1. Data Controller

In accordance with the provisions of Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users are informed of the following details of the data controller:

  • Trade name: Encargo Valencia

  • Legal form: Self-employed (sole trader)

  • Owner: Leonardo Bergara García

  • Registered address: C/ de Andrés María Pastor 6, 46470 Massanassa (Valencia), Spain

  • Email address: info@encargovlc.com

  • Data Protection Contact: gdpr@encargovlc.com

2. Personal Data Processed

Encargo Valencia may process the following categories of personal data:

  • Identification data (name, surname)

  • Contact data (email address, telephone number)

  • Information provided through contact forms or enquiries

  • Data necessary for the provision of requested or contracted services

No special categories of personal data, as defined in Article 9 of the GDPR, are processed.

3. Purposes of Processing

Personal data will be processed for the following purposes:

  • To manage information requests submitted through the website or by email

  • To respond to user enquiries and communications

  • To provide the requested or contracted services

  • To manage the contractual and administrative relationship

  • To comply with applicable legal obligations

  • To send information related to the services and activities of Encargo Valencia, where express consent has been given

4. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal grounds:

  • The data subject’s consent, granted through the express acceptance of the relevant forms

  • The performance of a contract or the implementation of pre-contractual measures requested by the data subject

  • Compliance with legal obligations applicable to the data controller

Consent may be withdrawn at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and, thereafter, for the periods required by law to comply with legal obligations and to determine any potential liabilities arising from the processing.

6. Data Recipients

Personal data will not be disclosed to third parties, except where required by law or where strictly necessary for the proper provision of the service and where a valid legal basis exists.

7. International Data Transfers

No international transfers of personal data outside the European Economic Area or to international organisations are carried out.

8. Data Subject Rights

Users may exercise the following rights recognised under the GDPR at any time:

  • Right of access

  • Right of rectification

  • Right of erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise these rights, users may submit a written request to the data controller at the address indicated above or by email to gdpr@encargovlc.com.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data does not comply with applicable regulations.

More information is available at: https://www.aepd.es

9. Automated Decision-Making and Profiling

Encargo Valencia does not carry out automated decision-making, including profiling, that produces legal effects for the user or significantly affects them in a similar way.

10. Commercial Communications

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Encargo Valencia will only send commercial communications by electronic means where the user has given their express consent.

Users may withdraw such consent at any time and object to the receipt of further communications using the means provided for this purpose.

11. Security Measures

Encargo Valencia implements the necessary technical and organisational measures to ensure the security, integrity and confidentiality of personal data, preventing unauthorised alteration, loss, processing or access, in accordance with applicable legislation.

12. Changes to the Privacy Policy

Encargo Valencia reserves the right to amend this Privacy Policy in order to adapt it to legislative or case-law developments. In such cases, any changes will be announced with reasonable prior notice.